{"id":542,"date":"2025-07-22T12:42:49","date_gmt":"2025-07-22T12:42:49","guid":{"rendered":"https:\/\/bensonite.com.my\/bensonite-new\/?page_id=542"},"modified":"2025-11-29T10:57:28","modified_gmt":"2025-11-29T10:57:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/bensonite.com.my\/bensonite-new\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"542\" class=\"elementor elementor-542\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2193e183 e-flex e-con-boxed e-con e-parent\" data-id=\"2193e183\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c9d66b4 elementor-widget elementor-widget-heading\" data-id=\"5c9d66b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31bb9a9 e-flex e-con-boxed e-con e-parent\" data-id=\"31bb9a9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4c01219 e-con-full e-flex e-con e-child\" data-id=\"4c01219\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-556d2b8 elementor-widget elementor-widget-heading\" data-id=\"556d2b8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need Expert Help? Get in Touch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88d3883 elementor-widget elementor-widget-text-editor\" data-id=\"88d3883\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Find answers to common questions about our bentonite products, applications, technical specifications, packaging, and support. Whether you&#8217;re a contractor, distributor, or end-user, this section is designed to help you make informed decisions and get the most out of our solutions.<\/p><p>Get quick answers to the most common questions about our bentonite materials and solid surface solutions. This resource is built to guide you through specifications, application techniques, environmental safety, and our service process \u2014 helping you plan and purchase with ease.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd2cc2 elementor-widget elementor-widget-button\" data-id=\"3fd2cc2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bensonite.com.my\/bensonite-new\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-075c73d e-con-full e-flex e-con e-child\" data-id=\"075c73d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a87fae elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"0a87fae\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-0a87fae\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"0a87fae\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"1-what-is-solid-surface\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1101\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">1. What is solid surface?<\/span><\/div><div id=\"elementor-tab-content-1101\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"1-what-is-solid-surface\"><p>A man-made surface material composed of acrylic and natural minerals, known for durability and seamless finishing.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"2-is-it-heat-resistant\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1102\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">2. Is it heat resistant?<\/span><\/div><div id=\"elementor-tab-content-1102\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"2-is-it-heat-resistant\"><p>Yes, but we recommend using a trivet to avoid direct heat exposure.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"3-how-long-does-installation-take\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1103\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">3. How long does installation take?<\/span><\/div><div id=\"elementor-tab-content-1103\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"3-how-long-does-installation-take\"><p>Standard countertops take <strong>7\u201314 working days<\/strong> after measurement.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"4-do-you-provide-warranty\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1104\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">4. Do you provide warranty?<\/span><\/div><div id=\"elementor-tab-content-1104\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"4-do-you-provide-warranty\"><p data-start=\"1579\" data-end=\"1862\">Yes, warranty covers workmanship and material defects.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"5-how-do-i-clean-solid-surface\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1105\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">5. How do I clean solid surface?<\/span><\/div><div id=\"elementor-tab-content-1105\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"5-how-do-i-clean-solid-surface\"><p data-start=\"1579\" data-end=\"1862\">Use mild detergent and a soft cloth. Avoid harsh chemicals and strong solvents.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Need Expert Help? Get in Touch Find answers to common questions about our bentonite products, applications, technical specifications, packaging, and support. Whether you&#8217;re a contractor, distributor, or end-user, this section is designed to help you make informed decisions and get the most out of our solutions. Get quick answers to the most common questions [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-542","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/pages\/542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/comments?post=542"}],"version-history":[{"count":127,"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/pages\/542\/revisions"}],"predecessor-version":[{"id":9332,"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/pages\/542\/revisions\/9332"}],"wp:attachment":[{"href":"https:\/\/bensonite.com.my\/bensonite-new\/wp-json\/wp\/v2\/media?parent=542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}